Helping Providers Resolve Aged Claims and Recover Revenue

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Aging claims can quickly become lost revenue if they are not addressed in a timely manner. Our Aging Cleanup Service is designed to identify, work, and resolve claims that are 45 days or older, ensuring that every account has a clear path toward payment or closure. We provide dedicated follow-up and resolution support for unpaid or delayed claims caused by payer processing issues, missing information, denials, or billing errors. Our process begins with a thorough review of claim details, including patient demographics, insurance eligibility, authorization requirements, and billing accuracy. We then investigate the current status of each claim through payer portals, EDI reports, and direct outreach to determine the reason for non-payment.

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What We Do

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We actively resolve common aging issues such as coding corrections, documentation requests, coordination of benefits conflicts, authorization denials, and payer delays. When additional action is needed, we communicate with insurance carriers, providers, and patients to obtain missing information and ensure proper follow-up, with all contact attempts documented for tracking and compliance. Our service also includes claim corrections, resubmissions, reconsiderations, and appeal support when appropriate. High-risk and high-balance claims are escalated promptly to prevent timely filing losses and ensure resolution. Our goal is to reduce aged accounts receivable, improve reimbursement turnaround, and provide consistent accountability so that no claim sits untouched. Every aged claim deserves action, documentation, and a next step toward closure.​By partnering with us for aging cleanup, providers gain peace of mind knowing their outstanding claims are being worked with persistence and expertise. We understand that aged claims require more than basic follow-up—they demand strategic action, clear documentation, and consistent communication with payers. Our service is focused on maximizing reimbursement, reducing claim stagnation, and strengthening the overall revenue cycle. Whether the claim needs a simple correction or a complex escalation, we ensure it is handled efficiently and professionally, helping practices recover revenue while freeing staff to focus on patient care and daily operations.

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Ready to Clean Up Your Aging?

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Ready to clean up your aging claims and recover the revenue you’ve been waiting on? Our Aging Cleanup Service is here to help you take control of outstanding accounts and move delayed claims toward resolution. Whether your aging is building due to payer slowdowns, denials, missing information, or follow-up gaps, we provide the consistent action and expertise needed to get results. Let us help you reduce backlog, improve cash flow, and ensure every claim has a clear next step—because no provider should have to leave money sitting in aging.

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